Tech Support: 0 (800) 503-111
Help Desk: 0 (800) 503-111
Contact center "Quality and service": 0 (800) 503-111
Tickets purchased online (if the ticket was not printed out at the railway ticket office) can be returned
in the "Ticket return" section of the users account after the registration.

Payments for the returned electronic tickets are automatically refunded to a bank card within a 30 days period.

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