Tech Support: +380 (44) 591-1988
Help Desk: +380 (44) 309-7005
Skype: uz_booking
Contact center "Quality and service": 0 (800) 503-111
From March 18, the internal passenger services will be suspended.
Tickets purchased via the Internet (if the ticket was not printed at the railway ticket office) can be returned in the user’s account in the "Return of tickets" section after registration.

Payments for the returned electronic tickets are automatically refunded to a bank card within 10 days period.
On 03.29.2020 at 02:45 AM the website will be down for maintenance.
To avoid inconvenience with purchasing documents during the maintenance work, please, complete the purchase before the specified time.
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