Return of tickets for trains Kyiv-Warsaw №067К/068Л
Make sure you have chosen the train for the right day, as tickets cannot be returned on the website. For now, international returns are accepted only at the cash desk - this is a protection against resale.
Sale and return of tickets for trains by the route Mukachevo – Kosice – Mukachevo
For trains by the route Mukachevo – Kosice – Mukachevo the sale and return of the ETD is terminated 1 hour before the departure of the train from the initial station. It is possible to return unused ETD in a claim procedure, provided that there is a mandatory note indicating the date and time of the passenger's application to the ticket office of JSC "Ukrzaliznytsia" or JSC "ZSSK".
The procedure for transporting hand luggage by the route Mukachevo – Košice – Mukachevo
Hand luggage by the route Košice – Mukachevo – Košice in trains № 960/961, № 962/963 owned by JSC "ZSSK" includes: 1) passenger’s belongings with maximum dimensions of 70 x 50 x 30 cm, 2) passenger’s belongings, the sum of whose dimensions cannot exceed 150 cm, 3) a pair of skis with poles, 4) a snowboard, 5) a stroller for a child traveling by train. Provided that hand luggage: - its size and location do not in any way restrict other passengers or train staff, - cannot damage or pollute fellow passengers, carriages or their equipment, - are not used by a passenger to occupy other seats without a valid permit , namely an additional travel document.
Використання поштових адрес російських доменів
Шановні Користувачі! На виконання законодавчих актів, Інтернет-провайдерами України заблокована відправка електронної пошти на адреса домена mail.ru. Прохання, при введенні реквізитів для відправки електронних проїзних документів не вказувати поштові адреси російських поштових доменів
Documents required for boarding
Boarding of persons, traveling on full, privilege, including free and group, travel documents, is carried out subject to the availability of a travel document and an identification document (according to paragraph 7.2 of the rules of carriage of passengers, baggage, mail and cargo by the rail of Ukraine). Passengers of preferential categories should additionally carry the original document, confirming their right to preferential travel
Advance booking of travel documents
Advance booking of travel documents for the first date of sale starts at 8 a.m.